YOUR CUSTOMER INTELLIGENCE TEAM

Talk to your customers.
24/7.

Kobe analyzes your data, talks to your customers, and answers the questions your team keeps asking. In hours. Not weeks.

See how it works

Design partner program · Limited cohort· GDPR compliant

QUESTION

“Hi Sarah, what made you pause your subscription?”

INSIGHT

73% of churned customers didn’t know they could customize their box.

RECOMMENDATION

Change the referral incentive from discounts to credits.

RESULT

35% increased referral ratio.

Snowflake
BigQuery
Meta Ads
Google Ads
Amplitude
PROACTIVE ANALYSIS

Know what changed.Before it impacts KPIs.

Kobe watches Snowflake, BigQuery, Amplitude, and your ad platforms. It flags changes and answers questions before you ask them.

REC
12:47
Sarah M.
Customer · 8 mo
Kobe
CUSTOMER RESEARCH

Understand why.Asking your real customers.

Missing user data? Kobe designs the interviews, runs the calls, asks the follow-ups, and transcribes every answer.

Slack#growth
KobeAPP9:02 AM
Weekly customer report
Churn driver: lack of customization. 14 interviews done.
report-w20.pdf
2.4 MB · PDF
KobeAPPTue 4:15 PM
Talk to 20 customers about onboarding
Activation drop on day 2 — suggest interviews this week.
KobeAPPTue 9:48 AM
Pattern detected · checkout drop-off
Mobile users abandoning at shipping (+18% WoW).
KobeAPPMon 11:20 AM
Pricing change → higher LTV
Move Pro to $29. Modeled +12% LTV across 3 cohorts.
KobeAPPMon 9:02 AM
Improve your referral program
Top advocates ask for credits, not discounts.
DECISION-READY REPORTS

Data backed Decisions.In hours. Not weeks.

User studies, insights, and reports arrive directly where your team works, so data-backed decisions happen in hours. Not weeks.

You’ve got the dashboards.What customers want is still a guess.

Mixpanel. Typeform. User interviews. AI research. You’re doing all the work to understand your customers. Your team is still guessing what they want.

Mixpanel
Mixpanel
Product analytics

Tells you 40% churned. Never why.

Kobe
Customer Intelligence Team

Finds the why. Interviews the customers who churned and hands your team the fix.

HOW IT WORKS

Understanding your customers has never been this easy.

Mixpanel
Mixpanel
Dashboards full of numbers. No why.
Kobe
Your customer intelligence team in Slack.
Listen Labs
Listen Labs
Expensive one-off research sprints.
/01

Connect

Plug Kobe into your data and messaging tools. It reads everything your customers do, so it always knows where to dig.

DATA ANALYSIS
Churn signal · W21
+18% drop-off on day 2
User interview
LIVE
Kobe · 12:47
CUSTOMER INTERVIEW
Sarah M. · 8 mo customer
/02

Talk to customers

Kobe does both jobs of a research team. It analyzes your product and revenue data, and runs real video interviews with your customers, simultaneously.

Slack#growth
KobeAPP9:02 AM

Hey team — I analyzed our referral program and spoke to 20 customers this week. Top advocates want credits, not discounts. Modeled impact: +24% referral conversion.

referral-research-w21.pdf· 2.1 MB
🔥 4💡 3
/03

Decide with clarity

Kobe sends research back into Slack where decisions actually happen. Clear takeaways, recommended actions, and the data to back them up.

USE CASES

What Kobe can own for your team.

Every team sits on open questions about their customers. Kobe answers them in hours, not weeks, with signal from your real customers. Ready the moment you need to decide.

FOR FOUNDERS & CEOs

Know what your customers think before every big decision.

Customer truth before every board meeting

Walk in knowing what customers think this week, not last quarter. Decisions backed by real signal, not gut.

Pre-decision insight in hours

Open question on pricing, positioning, or a new market? Get answers from real customers the same day. Faster calls, sharper bets.

Early warning on what's shifting

Kobe spots churn risk, sentiment drops, and category shifts before they hit revenue. You move before the number moves.

One source of customer truth

Get the output of a 3 person intelligence team and 3+ tools with one always-on team. Lower cost, better decisions.

FAQ

Questions, answered.

Answer the questions your team keeps asking.

We’re picking 3 B2C companies to co-build Kobe’s v1 with us. If you want to understand your customers better, answer the questions of your team & improve your business with data backed decisions, we would love to work with you.

About us
  • Interview your real customers. Answers in hours, not weeks.
  • Decide on real signal, not gut feeling.
  • An in-house intelligence team. Without the headcount.
  • We build Kobe around your problems, not a roadmap.
  • First 30 days free. Cancel anytime, no lock-in.